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Support


GoFree Shop Support

GoFree Shop Support

Need help navigating the GoFree Shop to buy marine maps and charts? Find helpful videos here.


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Insight Genesis Support

Get the most out of your Insight Genesis subscription! Find a list of frequently asked questions about Insight Genesis here.


GoFree Vessel Support

GoFree Vessel FAQs

Looking for more info on GoFree Vessel? We’ve put together a list of frequently asked questions.


Americas Support

If you need to speak with a Customer Service agent, please call our toll-free Customer Service line at 1-800-628-4487 or email us. Technicians and representatives are available to help you Monday through Friday from 8:30 a.m. to 4:45 p.m. CST, except holidays.

Europe/Middle East/Africa Support

If you need to speak with a Customer Service agent, please call our Customer Service team on +31 78 653 0050 or email us.Technicians and representatives are available to help you Monday to Friday from 09:00am to 4:30pm (UK Time), excluding public holidays.

Asia/Pacific Support

If you would like to speak with a Customer Service agent, please call toll free from within Australia at 1-300 NAVICO or from outside Australia at +61 2 9936-1000 or email us. Technicians and representatives are available to help you Monday through Friday from 8:30 a.m. to 5:00 p.m., Australian Eastern Standard Time, except holidays.